It's time to go GRAND in Cancun! 5* Romantic Hideaway for Couples!

British Airways

London Gatwick Airport

10 Nights From
£ 3489/
Main Image

All

Inclusive!

Book by:

30 SEP 24

Travel dates:

05 JUN 25 - 16 JUN 25

Price is per person based:

2 adults
0 children

Experience a holiday like no other at The Grand at Moon Palace in Cancun. The Grand has been transformed into an all-suite resort full of large, spacious suites with luxurious amenities, perfect for the whole family. Pure indulgence is the standard for this ultimate all-inclusive experience. This superb resort offers the best of both worlds, a fun-filled adventure combined with a tranquil, fantasy escape, for a truly magnificent getaway

  • Clubs and Bars
  • Spa
  • Pools
  • Fitness Center
  • Fun activities and Dazzling entertainment

Based on 2 adults sharing a Grand Deluxe Room (Garden View) at the Moon Palace Grand for 10 nights on an All-Inclusive basis.

Flights are with British Airways and depart London Gatwick on the 5th June 2025 for 10 nights (+1 night on the inbound flight). Return shared airport transfers are included in Cancun.

Add an additional £1085pp to stay for 14 nights.

Offer code: 1255042

Your Flight

British Airways
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Club
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World Traveller Plus
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Economy
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First
Details
Airline
Club
World Traveller Plus
Economy
First
Lounges
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British Airways can offer our travellers a standard of attention, comfort and flexibility that only a world class airline can provide. This includes regional departures, preferred departure times, upgrade options with use of airport lounges and a wide choice of seating and cabin accommodation. Whatever your requirements may be, British Airways will do everything possible to ensure that your holiday enjoyment starts from the time of booking to the time that you return home.

Club World combines premium levels of comfort and service with the freedom and flexibility to make every journey unique and unforgettable. Whether you're travelling for business or pleasure, there's a Club World seat with your name on it.

  • A spacious seat, which converts into a fully flat bed
  • Delicious food and drink options using fresh, local ingredients
  • Stylish bedding and amenity kits designed by The White Company
  • Access to private lounges and luxurious spa treatments
  • Dedicated check-in desks and priority boarding
Club World Seat

Imagine your favourite armchair, your bed, your dining table, and your office; all in one. Club World seats are designed for relaxing, sleeping, or getting work done, with more space and privacy.

Relax on board in a spacious seat, extending into a fully flat 183cm (6ft) bed when you need to sleep. Your seat also has a fully adjustable headrest and lumbar support.

Extra Touches

Rest up and rejuvenate yourself during flight; with quality bedding and amenity kits specially designed by The White Company. Indulge in a longer sleep; with our soft mattress topper, luxury duvet, and blanket adding an extra layer of comfort.

So that you can be prepared for your journey, please be advised that a few aircraft may require the use of an inflight power adaptor. Adaptors may not always be available on-board for purchase. - guide-to-in-seat-power (pdf, 181kb, English only)

Club Suite

British Airways have completely reimagined Club World cabins. Club Suite is now available on selected flights; your own personal space to sit, sleep, work, or relax. Club Suite is the final step in Club World investment, following on from the introduction of luxurious bedding by The White Company, a new personalised service, and a restaurant style dining experience.

Where to find Club Suite

Club Suite is now available on selected Dubai and Toronto services on board brand new A350 aircraft and selected JFK services on our Boeing 777 aircraft. Also selected Tel Aviv services are now available to book from 1 December and selected Bangalore services from 20 January.

Club Suite will be rolled out across the London Heathrow long haul fleet and by the end of 2019, four A350s and two Boeing 777 aircraft will be flying with Club Suite.

New features at a glance

  • Space and freedom
  • The new cabin offers direct aisle access from every seat, and a door for enhanced privacy. Eeven more room to relax, with a larger 79” fully flat bed and lots of extra storage space.
  • A tailored experience with new tech
  • Club Suite uses technology to make your experience even more comfortable; with digital seat functions, high speed Wi-Fi, personal charging points, and as a minimum, 17” high resolution screens with the latest films and music.

Entertainment

Get lost in a great film or gripping series with huge library of new releases; including music, ebooks, and games. Every seat has a 12" flat screen and noise cancelling headphones and you can enjoy an on-demand service on most flights

Faster check in and boarding

Booking Club World means getting through the airport smoothly and efficiently, with dedicated check-in desks and fast-track security at three airports: London Heathrow, London Gatwick, and New York JFK.

See why Club World’s quicker

  • Your own dedicated Club World check-in desk at most airports
  • Fast Track security at London Heathrow, London Gatwick and New York JFK
  • Fast Track arrivals at London Heathrow for non-EU passport holders
        Priority boarding

Baggage allowance

Club World’s generous baggage allowance means you can pack more for your trip. Bring both a cabin bag and laptop or handbag on board, as well as up to two bags in the hold.

From your doorstep to your destination

Let AirPortr pick up your bags from your chosen location and check them in for your flight with the AirPortr + Bag Check-In service, allowing you to travel to the airport luggage-free.

Available for flights departing from Heathrow, Gatwick and Manchester.

Club Europe Dining

Our Club Europe service on short haul flights within the UK and Europe offers you a complimentary meal planned to perfection based on the time and length of your flight plus a full bar service.

Taste the best of the British Isles
Showcasing the very best of the British Isles on board, you can enjoy delicious menus, featuring signature warm breads, a selection of quality wines plus coffee from our new speciality coffee partner, Union Hand-Roasted Coffee.

The best start to your day

On early morning flights, you will have the choice of up to 3 different breakfasts including delightful cured meats or smoked salmon, hot English breakfast or a hot vegetarian breakfast. All meals have been thoughtfully prepared including high quality British meats, free range eggs and dairy products, seasonal fresh fruit and signature warm bread. Accompanied by a full bar service and speciality coffee, from Union Hand-Roasted coffee.

On shorter mid-morning flights, you'll enjoy a selection of continental cold meats and cheese, or a delicious hot savoury snack.

Sweet or savoury afternoon snacks

On shorter flights we will serve our signature Afternoon Tea, which may include a selection of premium sandwiches or a traditional Ploughman’s. This will be accompanied by an afternoon tea cake, as well as our scrumptious scones with jam and clotted cream.

Club World Dining

Anticipate mouth-watering menus that are thoughtfully prepared using locally sourced, seasonal produce and elegantly presented.


Savour a meal of your choice from our three-course-menu inspired by the latest global trends with a glass of our expertly sourced wine to complete your dining experience. In the morning you can enjoy a delicious breakfast, a great way to start the day. Afternoon flights include a savoury snack or afternoon tea supplied by Twinings accompanied by savouries and warm scones.

Club Kitchen

In between meals, why not indulge in the Club Kitchen. There are lots of things to choose from including fresh fruit, Duchy yoghurt, sandwiches, salads and sweets. Other British favourites include Island Bakery shortbread and Cadbury chocolate.


Sleeper Service

Get more sleep on board with pre-flight dining. On our Sleeper Services, we invite you to dine in the lounge before boarding. On board, we'll welcome you with a night cap before turning down the lights and leaving you to a long and undisturbed rest followed by a quick breakfast just before we land. Sleeper Services operate on selected evening flights from North America and the Middle East.


London City to New York
On your short trip to Shannon, Ireland you will enjoy an appetiser with drinks. From Shannon to New York we will serve you a delicious meal with a full bar service. Before arrival into New York, we will serve you afternoon tea or a light snack, accompanied by our own blend of tea specially created by Twinings. Throughout the flight feel free to indulge in our plentiful snacks to keep you going.

 

New York to London City

On your flight from New York why not dine in our lounge before you board. Then relax in your seat with a snack and a nightcap before catching up on a few precious hours of sleep. Alternatively, we will serve you supper on board followed by a tasty breakfast before you land. If you prefer to sleep for longer then take away a city breakfast option to start your day.

Enjoy an enhanced in-flight experience with World Traveller Plus, Premium Economy cabin. Flying World Traveller Plus is an exciting upgrade. With fewer rows, the cabin is quieter, more spacious, and more exclusive than World Traveller.

  • Wider seats and more legroom
  • A separate, smaller cabin with attentive service
  • Two delicious meals, complimentary bar service including
  • Signature cocktails (or mocktail)
  • A personal entertainment system with noise-cancelling headphones
  • Stylish amenity kit made from recycled material
  • More free baggage allowance
  • Priority boarding
Seat

Premium economy (World Traveller Plus) seats are wider, with greater recline, lumbar support, a head and foot rest, plus extra leg room to stretch out.

Premium economy (World Traveller Plus) seats are wider, with greater recline, lumbar support, a head and foot rest, plus extra leg room to stretch out.

Extra Touches

Stylish quilt and cushion adds an extra layer of comfort when it’s time to rest, and we’ll give you a special amenity kit designed with sustainability in mind. The bag is made using material from recycled plastic bottles and includes all the essentials - lip balm, an eye shade, pen, socks, toothbrush and toothpaste, with earplugs available on request.

Stylish quilt and cushion adds an extra layer of comfort when it’s time to rest, and we’ll give you a special amenity kit designed with sustainability in mind. The bag is made using material from recycled plastic bottles and includes all the essentials - lip balm, an eye shade, pen, socks, toothbrush and toothpaste, with earplugs available on request.

Entertainment

Enjoy your own personal entertainment system, with noise-cancelling headphones. Each seat also has its own power supply, so you can use your devices on board. A few of aircrafts might need you to bring your own adaptor if they aren’t sold on board. Check our guide to personal power supplies onboard.

Enjoy your own personal entertainment system, with noise-cancelling headphones. Each seat also has its own power supply, so you can use your devices on board. A few of aircrafts might need you to bring your own adaptor if they aren’t sold on board. Check our guide to personal power supplies onboard.

Dining

With an emphasis on best of British, premium economy (World Traveller Plus) offers greater choice and quality, with seasonal menus created using the finest locally-sourced ingredients.

  • A complimentary drink before you fly
  • Newly-crafted menus, with high quality seasonal ingredients
  • Choice of three delicious main meals
  • A wide range of special meal alternatives to suit your dietary needs
  •  Stylish and contemporary tableware, fine china and linen napkins
  • A second delicious hot snack or light meal before you land
  • Complimentary bar service with a choice of signature cocktails (or mocktail), hot drinks, juices and water served throughout the flight

With an emphasis on best of British, premium economy (World Traveller Plus) offers greater choice and quality, with seasonal menus created using the finest locally-sourced ingredients.

  • A complimentary drink before you fly
  • Newly-crafted menus, with high quality seasonal ingredients
  • Choice of three delicious main meals
  • A wide range of special meal alternatives to suit your dietary needs
  •  Stylish and contemporary tableware, fine china and linen napkins
  • A second delicious hot snack or light meal before you land
  • Complimentary bar service with a choice of signature cocktails (or mocktail), hot drinks, juices and water served throughout the flight

Baggage

World Traveller Plus' generous and flexible baggage allowances lets you travel light, or pack as much as you need for a longer trip. You can take both a cabin bag, and a laptop or handbag on board, plus two bags with you on board; double the allowance for most economy services.

Some routes and tickets come with an even greater allowance, and extra bags can be added for a fee.

World Traveller Plus' generous and flexible baggage allowances lets you travel light, or pack as much as you need for a longer trip. You can take both a cabin bag, and a laptop or handbag on board, plus two bags with you on board; double the allowance for most economy services.

Some routes and tickets come with an even greater allowance, and extra bags can be added for a fee.

World Traveller is our economy cabin on flights beyond Europe, packed with all the comfort and benefits you expect from British Airways at an affordable price.

World Traveller

World Traveller is economy class on flights beyond Europe, packed with all the comfort and benefits you expect from British Airways at an affordable price:

  • A range of great value all-inclusive fares with no hidden charges based on your travel needs
  • Basic fares* which include hand baggage only – ideal for travelling light
    All-inclusive fares for when checked baggage and seat selection is important
  • Generous free baggage allowance
  • Delicious meals and full bar service included in the price of all tickets
  • Personal entertainment system with complimentary headphones
  • Family-friendly features and kids’ activity packs

*Basic fares available on selected long haul routes

Style upgrade The World Traveller experience is getting a makeover. British Airways are giving the cabin a stylish new interior, luxurious seats with greater recline, 35 per cent larger flat entertainment screen, in-seat power supply and more. The new cabin is available now on our newest aircraft; A380, Boeing 787, Boeing 777-300ER and they're busy refurbishing many Boeing 777-200 and 767 aircraft to the same standard.

Euro Traveller

Discover the UK and Europe with best value economy cabin:

  • great value fares
  • extensive network of conveniently located airports
  • family-friendly features and kids' activity packs

Welcome on board
You'll soon discover there's a lot more to Euro Traveller than our great value fares and convenient network, such as:

  •  Contoured leather seats innovatively designed to maximise your personal space
  • Fully movable headrests
  • Eye-level magazine storage for your comfort
  • Complimentary newspapers on most flights
  • Contemporary LED lighting that adjusts throughout the flight to help you relax

    M&S on board

    You can buy delicious M&S snacks and treats on board all Euro Traveller services to and from London Heathrow and London Gatwick. Payment for snacks and drinks is by credit or debit card. If you are an Executive Club Member, you have the option to pay using Avios. Please be sure to download the British Airways app, or to update it to the latest version before you fly.

    Short haul fares

    This fare structure gives you a choice of three economy fares when you fly in Euro Traveller: Basic, Plus and Plus Flex.

  • Basic - Ideal when you want the lowest possible fare but still includes hand baggage.
  • Plus - Includes checked baggage and allows for extra flexibility.
  • Plus Flex - Perfect if your schedule is likely to change as this fare gives you the greatest flexibility.

Families

We love how exciting flying is for kids and think it should be just as much fun for you as the parents. When you’re travelling with your family on British Airways, you'll find lots of thoughtful touches to make your life a little easier and help keep the little ones happy and entertained during the flight, including:

  • Priority boarding for families with infants and young children in
  • Pushchairs, to help get you settled on board sooner
  • Skyflyer activity packs on flights over two hours long
  • Free carriage of pushchairs (strollers) and car seats for families with infants

Let AirPortr pick up your bags from your London location and check them in for your flight with the AirPortr + Bag Check-In service, exclusive to British Airways customers. Available for the wider London area and flights departing from Heathrow and Gatwick, except flights within the UK.

Aircraft variations

Wherever and whenever you fly in Euro Traveller you can expect the same impeccable standard and warm service by our attentive crew, but some of the features and cabin elements may vary according to the time and duration of your flight and the type of aircraft in use.

On flights to or from London City and London Stansted that are operated by our subsidiary BA CityFlyer, you will enjoy the same comfortable seat width and a similar legroom in Euro Traveller as in Club Europe.

Hours of entertainment

World Traveller offers a personal flat screen screen and headphones for everyone. Take your pick from the hundreds of latest films, television programmes, albums, audio books and games.

World Traveller offers a personal flat screen screen and headphones for everyone. Take your pick from the hundreds of latest films, television programmes, albums, audio books and games.

Hassle-free family travel

  • Priority boarding for families with infants and young children in pushchairs, to help get you settled onboard sooner
  • Skyflyer activity packs
  • Children's TV, films, games and a parental lock for other channels
  • Special children's meals which we'll serve first so you can enjoy your own meal at your own pace
  • Priority boarding for families with infants and young children in pushchairs, to help get you settled onboard sooner
  • Skyflyer activity packs
  • Children's TV, films, games and a parental lock for other channels
  • Special children's meals which we'll serve first so you can enjoy your own meal at your own pace

Complimentary on-board dining

When you travel in our long haul economy (World Traveller) cabin, you can now enjoy complimentary drinks, snacks and a four course meal*, followed by a lighter snack just before landing.

Depending on what time of day and route you fly, our crew will be on hand to offer you a range of snacks and treats, from ice creams to traditional British tuck box favourites.

Before landing, we’ll offer you a lighter meal, so you can be ready to make the most of your destination.

If you're an Executive Club Member, you can update your meal preferences in your account.

When you travel in our long haul economy (World Traveller) cabin, you can now enjoy complimentary drinks, snacks and a four course meal*, followed by a lighter snack just before landing.

Depending on what time of day and route you fly, our crew will be on hand to offer you a range of snacks and treats, from ice creams to traditional British tuck box favourites.

Before landing, we’ll offer you a lighter meal, so you can be ready to make the most of your destination.

If you're an Executive Club Member, you can update your meal preferences in your account.

Upgrade to Club World Meal

Choose one of our six hand prepared meals from our exclusive online menu (below) between 30 days and 24 hours before your flight from London Heathrow (some routes are excluded). Your crew will hand deliver your meal to you before the standard meal service begins which will be accompanied by your choice of complimentary alcoholic or non-alcoholic drinks.

Choose one of our six hand prepared meals from our exclusive online menu (below) between 30 days and 24 hours before your flight from London Heathrow (some routes are excluded). Your crew will hand deliver your meal to you before the standard meal service begins which will be accompanied by your choice of complimentary alcoholic or non-alcoholic drinks.

First is the most luxurious way to experience flight. From your own stylish suite, to exclusive access to spa treatments, fast-track security, and excellent service, it’s the finest way to travel.

At a glance

  • Exceptional, elegant British service
  • Your own private, spacious suite
  • A fully flat bed with a foam and microfibre mattress topper and 400 thread count bedding
  • Delicious, indulgent fine dining with exclusively designed crockery, cutlery and glassware from the finest British designers, William Edwards, Studio William and Dartington
  • Exclusively designed Temperley London loungewear, amenity bag and slippers
  • Seven-piece luxury skin and body care collection from Elemis
  • Access to luxurious lounges and spa treatments
  • Exclusive and dedicated service
  • Priority boarding, straight from an exclusive First lounge

Exceptional, elegant British service

Your own personal suite

Cross the world’s skies comfortably, calm, and entertained in your own spacious suite. It’s where British heritage meets contemporary design; letting you work in peace, watch a film, or stretch out and fall asleep.

Fine dining and delicious treats

We've worked with some of the world's top chefs and British designers to bring you the full restaurant experience at 35,000 feet.

  • Luxury meals including a new delicious à la carte menu, plus a range of lighter options that focus on fresh seasonal ingredients of British provenance
  • New signature afternoon tea service, showcasing the great British tradition of high tea. The menu will include a selection of sandwiches, delicate pastries and scones, as well as a wide range of tea infusions
  • A wide selection of Champagnes, wines, spirits, and non-alcoholic drinks
  • Flexibility to order whenever suits you best

Unique First on 787 Dreamliner

Specifically designed for the 787-9 Dreamliner, our premium cabin has just eight seats, compared to the usual 14. First cabin seats also feature a larger personal screen to enjoy the latest films and TV programmes, as well as a new touchscreen handset and state-of-the-art noise cancelling headphones from Meridian.

Hours of entertainment

Lose yourself in a great film or gripping series with our huge library of new releases including music, ebooks, and games. Enjoy the 1,000 hours of programmes available on the in-flight entertainment channels.

  • Free Wi-Fi will now be available to customers travelling in First *. Now you can stream music, films and box sets, browse the internet, email and message from the comfort of your seat, and it's free for the entire flight.

  • To use, connect to the onboard BAWi-Fi network, click the "Free Wi-Fi" banner, verify you are a First customer with your name and seat number (or booking reference) and enjoy free Wi-Fi for the duration of your flight. It couldn’t be easier to take advantage of your reward.
  • All seats come with a 15in screen, with ports to connect up your own devices.
  • We also include high quality noise-cancelling headphones, for minimal disturbance.

Space to prepare and relax

Take time out in our elegant departure lounges and wait comfortably before flying. Modern and luxurious, we offer quality wines, drinks and food, plus a range of business facilities for when you need to work. On arrival into London Heathrow Terminals 3 and 5, stop by the Arrivals Lounge to freshen up and get ready for whatever you’ve planned. Enjoy more delicious dining options, showers, and a clothes-pressing service.

The Concorde Room

You're also invited to the Concorde Room – our most luxurious lounge. It’s exclusive to London Heathrow Terminal 5 and New York JFK Terminal 7, with discreet booths, full waiter service, private cabanas and a state-of-the-art business suite.

The First Wing

Available in London Heathrow Terminal 5, our exclusive First Wing gets you through the airport quickly and smoothly. It’s a dedicated space for First, Executive Club Gold, and Oneworld Emerald flyers; offering a private check-in area, two of its own security lanes, and a direct walkway into the Galleries First Lounge and Concorde Room.

Over 30 dedicated British Airways departure lounges and more than 100 additional partner lounges worldwide for you to experience. You can use them if you are:

  •  Flying on a scheduled British Airways flight in First, business (Club World) or business (Club Europe)
  • A Silver or Gold Member* of the British Airways Executive Club on a scheduled flight operated by British Airways or one of  oneworld® partners
  • An Emerald or Sapphire member* of any of the oneworld airline frequent flyer programmes on a scheduled flight operated by British Airways or one of our oneworld partners
  • Over the age of 18 years, or if under 18 years you are accompanied by a responsible adult. (Local laws relating to the consumption of alcohol will apply.)

    * Includes access to more than 650 oneworld partner lounges.

    All lounge access is subject to capacity restrictions.
Business Class Lounges

Book your business class flight and your journey begins at the airport. Whether you want to work or relax before your flight, you can choose how to spend your time in comfort and style.
Depending on your location, you may find either a Galleries or a Terraces lounge available to you. Each offers a similar range of excellent facilities with a premium level of service.

Galleries Club lounge at London Heathrow T5.

Galleries lounge

When you enter Galleries lounge you are greeted with calm and tranquil surroundings, featuring Osborne and Little exclusively designed fabric, fine wines or ask for a nicely chilled glass of champagne. Your quiet time before your flight will be time well spent.

Light meals or snacks are especially prepared for you, with some flights offering the opportunity to dine in the lounge, maximising your sleep on board. Our Sleeper service is also available on selected flights.

The exclusive work and entertainment zone is a perfect place to catch up on last minute emails, or at London Heathrow you can watch live sport or selected entertainment in our 20 seat cinema.
USB port in British Airways lounge at Rome Fiumicino Airport.

Terraces lounge

Relaxing in Terraces lounge is a haven of peace and quiet. You can enjoy brand new blend of Union Hand-Roasted Coffee, a snack or drink from  World Wine bar and for some flights dine in the lounge to maximise your sleep on board. Our Sleeper service is available on selected flights.

Work and entertainment zone is equipped for you to catch up on emails or work without being disturbed. There is wireless internet access and power points too so you can charge your mobile devices.


Elemis Spa

British Airways are working with Elemis, the acclaimed British spa and skincare brand, to offer you exclusive treatments and skin-therapies at selected airport lounges.

Developed by the world-renowned Noella Gabriel, Elemis brings you a new concept in travel spa and skin-therapies to awaken your senses and refresh you before your journey begins.

Find out more about the Elemis Travel Spa

Over 30 dedicated British Airways departure lounges and more than 100 additional partner lounges worldwide for you to experience. Visit the oneworld website for full list of lounge locations and opening times.

First Class Lounge

Enjoy an exceptional experience soaking up the best service, outstanding food and the finest wines and champagnes. Find yourself in a sanctuary away from the world. Elegant surroundings offer deep, luxurious upholstered furniture, in rich velvets and classic tailored herringbone. Take advantage of a welcoming environment to spend time in before you fly.

Complimentary work and entertainment zones offer internet access, printers, copiers and fax machines so you can continue to work throughout your time at the airport.

You can enjoy waiter service dining in the lounge, before some flights*. Pre-flight dining is available if you are departing from London Heathrow after 8pm and on selected overnight flights from New York JFK, Newark, Philadelphia, Washington, Chicago and Boston departing after 6pm local time.

*Where there is no First lounge and only First dining, this service and space is only open to those customers seated in our First cabin.

The Concorde Room

The Concorde Rooms are the epitome of elegance and available at Heathrow Terminal 5 and New York JFK. These lounges are welcoming and inviting spaces with luxurious furniture, beautiful chandeliers and amazing artwork.

Enjoy pre-flight dining in private dining booths with full waiter service and a la carte menu from Executive Head Chefs Frank Coughlin and Errol Figueroa. Hosts will be happy to pair your meal with the finest champagnes and wines from around the world.
Feather table lamp in the First Lounge in Heathrow Terminal 5.

For your relaxation, private cabanas with a comfortable day bed and en suite give you the privacy you wish for. If you choose to dine or would simply like a refreshing cup of tea hosts are on call with room service or a wake up call.

If you would like to catch up on news or use our computers, the state of the art business suite is available for your use. For your convenience mobile chargers are also available**.

The Concorde Room at Terminal 5 London Heathrow has recently been refreshed, taking inspiration from the very best of British design, craftsmanship and heritage. Enjoy elegant lighting from Porta Romana, beautifully woven Osborne and Little fabrics and contemporary tables from Boss Design.

*Private cabanas are available at London Heathrow only which can be booked.
** Please ask our hosts for a mobile charger, they are available on loan for the duration of your stay in the lounge. London Heathrow only.

Arrivals Lounges

Get ready for the day ahead with a quick stopover in our London Heathrow Terminal 3 and 5 Arrivals Lounges. Freshen up with a shower or help yourself to a snack or refreshments before continuing with your day.

Elemis Travel Spa

Want to treat yourself after a long flight? Visit our Elemis Travel Spa in the Arrivals Lounge at Heathrow Terminal 5. Choose from a range of treatments including a Muscle-Ease Power Back Massage or a ELEMIS Essential Facial.

A380 British Airways

A380 British Airways

Complimentary on-board dining

Complimentary on-board dining

World Traveller Plus Seat

World Traveller Plus Seat

A380 Club World

A380 Club World

First Class Suite

First Class Suite

Club Suite Seat

Club Suite Seat

Club Suite Door

Club Suite Door

Club Suite

Club Suite

Club Suite Cabin

Club Suite Cabin

Club Suite Space

Club Suite Space

Club Suite

Club Suite

Club Suite Bed

Club Suite Bed

Club Suite

Club Suite

Club Suite

Club Suite

Dining in Club

Dining in Club

Club Dining

Club Dining

Seat in World Traveller Plus

Seat in World Traveller Plus

Working in World Traveller Plus

Working in World Traveller Plus

First Wing

First Wing

First Cabin

First Cabin

Flat Bed

Flat Bed

Club World Seat

Club World Seat

Your own personal suite

Your own personal suite

First dining

First dining

787 First Class

787 First Class

Economy Cabin

Economy Cabin

Euro Traveller

Euro Traveller

Inflight Entertainment

Inflight Entertainment

Family Travel

Family Travel

Economy Dining

Economy Dining

Economy Snack

Economy Snack

Economy Snack

Economy Snack

First Seat

First Seat

First Dining

First Dining

First Dining

First Dining

First Dining

First Dining

First Cabin 787

First Cabin 787

First Dining

First Dining

First IFE

First IFE

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

Concorde Room

First Wing

First Wing

First Wing

First Wing

First Wing

First Wing

First Wing Entrance to Lounge

First Wing Entrance to Lounge

First Private Security Lane

First Private Security Lane

Mens Amenity Kit

Mens Amenity Kit

Womens Amenity Kit

Womens Amenity Kit

A350 Seat

A350 Seat

The White Company Amenity Kit

The White Company Amenity Kit

Hotel Information

Card Image

Moon Palace The Grand Cancun

location Cancun, Mexico

Room Type Deluxe Garden View Room

Image (13281)
10 Nights
All Inclusive
10 Nights
All Inclusive
Details
Description
Rooms
Dining
Facilities
Reviews
Location Map

Grand. If ever a hotel lived up to its name, The Grand at Moon Palace is it. There’s plenty of room to bring the whole family. Make waves in one of the many pools or soak up the sun with your favourite drink. In the evening, dine in one of the nine restaurants, each serving up a truly excellent menu from a different corner of the world.


Other Facilities

  • Beach
  • Outdoor Pool
  • Hotel Bar
  • Gym
  • WiFi
  • Restaurant
  • Spa

There is one main buffet restaurant, eight a la carte restaurants, tapas wine bar and a 24-hour cafe across the resort. 24-hour room service is also available. Relax with a refreshing drink from a poolside bar or one of the six bars across the resort.

 

All Inclusive Highlights:

• Eight à la carte restaurants for dinner
• International branded drinks at the bars until 1am and 3am at the nightclub (18yrs+)
• 24hr café and 24hr room service
• Playroom Kids-zone with glow in the dark mini-golf, bumper cars, laser portal, arcade games and an aerial assault course
• WIRED lounge with arcade games
• All inclusive access to Moon Palace Cancun with 12 restaurants
• Wi-Fi throughout the hotel

Habibi Restaurant
Habibi Restaurant

Sink into the ostentatious world of the Middle East and feel the reassuring warmth of both the soft, golden surroundings and your inviting hosts. As you delight in the colorful twirls of a live belly-dance performance, place yourself in our confident hands and experience the hot and cold ‘mezze’- style of dining, where everything must be tasted and there’s simply no room for ceremony.


BREAKFAST À LA CARTE: 7:00 a.m. – 11:00 a.m.

LUNCH À LA CARTE: 12:30 p.m. – 4:00 p.m.
DINNER À LA CARTE: 6:00 p.m. – 11:00 p.m.

 

DRESS CODE: To ensure a truly elegant atmosphere, please adhere to our smart-casual dress code of long pants or tailored, collared shirt or polo shirt.

Please note: bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.

 

La Chateau
La Chateau

Enter a world of refinery and astonishing detail. Dress for an experience beyond your expectations and let the pampering begin. Cast your eyes over the delicate menu and hand-pick among a Parisian-inspired selection of delicacies.


DINNER À LA CARTE: 6:00 p.m. – 11:00 p.m. (Adults Only)
PRIOR RESERVATION REQUIRED


DRESS CODE: To ensure a truly elegant atmosphere, please adhere to our smart-casual dress code of long pants or tailored, collared shirt or polo shirt.

Please note: bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.

Cielito Lindo y Querido
Cielito Lindo y Querido

Open your senses and let your hosts lead you down an untrodden path of Mexican flavour. Revel in a childlike anticipation, for every dish is unconventional and thoroughly unexpected. Here, a culinary adventure awaits at every corner.


DINNER À LA CARTE: 6:00 p.m. – 11:00 p.m.
PRIOR RESERVATION REQUIRED

 

DRESS CODE: To ensure a truly elegant atmosphere, please adhere to our smart-casual dress code of long pants or tailored, collared shirt or polo shirt.

Please note: bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.

Caribeno
Caribeno

Gaze out lovingly at a cerulean paradise as you sip on your freshly-brewed start to the day. Wonder at the generous range of exotic fruity fare in carved-out watermelon and pineapple bowls, and drizzle strawberry, lime or other fruit-infused honey offerings on your selection. Muse around a lavish breakfast variety of chilaquiles, and top off the tropical welcome to a new day in your kingdom serving your very own concoction at our over-the-top mimosa bar. And be sure to pay a visit as evening falls to delight at the à la carte seafood wonders which appear before your eyes.


BREAKFAST BUFFET: 7:00 a.m. – 11:30 a.m.
LUNCH À LA CARTE: 12:30 p.m. – 4:30 p.m.
DINNER À LA CARTE: 6:00 p.m. – 11:00 p.m.

 

DRESS CODE: To ensure a truly elegant atmosphere, please adhere to our smart-casual dress code of long pants or tailored, collared shirt or polo shirt.

Please note: bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.

La Cantina
La Cantina

Receive the charming welcome of a traditional hangout with mariachi overtones and proud hosts eager to satisfy your cravings for local fare. Sample the soft corn kernels of a belly-warming esquite, tug at the tail of a biting shrimp aguachile, and devour a grasshopper-filled guacamole. Journey north to Hidalgo and relish a slow-cooked mutton Barbacoa, or stop off at the capital for tangy tacos al pastor. Savoury whims tended to, dip a crunchy churro in warm Oaxaca-chocolate sauce and sip cinnamon-infused crock-pot coffee.


DINNER À LA CARTE: 6:00 p.m. – 11:00 p.m.

 

DRESS CODE: To ensure a truly elegant atmosphere, please adhere to our smart-casual dress code of long pants or tailored, collared shirt or polo shirt.

Please note: bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.

Jade
Jade

Enter a world where tradition and modernicity become merged, where the familiar cherry blossom of a Japanese garden takes its place in the midst of sleek surroundings. Savour the results of the ancient charcoal-immersed Robata technique paired with millennial flavours and expect a culinary experience with a contemporary slant.


DINNER À LA CARTE: 5:30 p.m. – 11:00 p.m.
ROBATA GRILL: 5:30 p.m. – 11:00 p.m.

 

DRESS CODE: To ensure a truly elegant atmosphere, please adhere to our smart-casual dress code of long pants or tailored, collared shirt or polo shirt.

Please note: bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.

Tavola
Tavola

Led by the wonderful aroma of Italian fare prepared from the heart, wander into this informal setting while still enjoying the hustle and bustle of the ‘sidewalk’. From the bread rolls served in a quirky brown paper bag, to the tongue-in-cheek menu, this laid-back eatery emphasizes the key to a street trattoria: flavour over formality.

 

LUNCH À LA CARTE: 12:00 p.m. – 5:00 p.m.
DINNER À LA CARTE: 6:00 p.m. – 11:00 p.m.

 

DRESS CODE: To ensure a truly elegant atmosphere, please adhere to our smart-casual dress code of long pants or tailored, collared shirt or polo shirt.

Please note: bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.

JC Steak House
JC Steak House

Slip comfortably into this familiar setting, with a sizzle and rich aroma of Certified Angus Beef® cuts. The preparation is formal; the dress is not. Satisfy your craving for tradition, the moment where that first bite releases a succulent, flavour-filled taste of home. Feel the comforting company of a heart-warming basket of fries, and top it all off with a helping of green peppercorn sauce. And no authentic steakhouse experience would be complete without the reassurance of a mouth-watering New York Cheesecake.


DINNER À LA CARTE: 5:30 p.m. – 11:00 p.m.

PRIOR RESERVATION REQUIRED

 

DRESS CODE: To ensure a truly elegant atmosphere, please adhere to our smart-casual dress code of long pants or tailored, collared shirt or polo shirt.

Please note: bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.

Cusco
Cusco

Explore the honest flavours of the Andean heights, where fresh fish is abundant and tradition is transmitted through every mouthful. Find yourself immersed in a world of woven textiles and colour greeted by the soothing sound of panpipes, and discover why Peruvian cuisine has taken over the world.


BREAKFAST BUFFET: 7:00 a.m. – 11:30 a.m.
LUNCH BUFFET: 12:30 p.m. – 4:30 p.m.
DINNER À LA CARTE: 6:00 p.m. – 11:00 p.m.
PRIOR RESERVATION REQUIRED

 

DRESS CODE: To ensure a truly elegant atmosphere, please adhere to our smart-casual dress code of long pants or tailored, collared shirt or polo shirt.

Please note: bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.

The Library
The Library

Inspired by the Prohibition Era in the Roaring ’20s, The Library is a place to indulge in a fascinating period in history. Choose from a variety of crafted cocktails that will transport you back to the bootlegging streets of New York: the Al Capone, House Negroni, and the Gin Fizz, among many others. There’s even a hidden entrance, adding to the allure--just make your way to the secret bookcase.

 

6:00 p.m. - 1:00 a.m.
Adults Only

 

DRESS CODE: To ensure a truly elegant atmosphere, please adhere to our smart-casual dress code of long pants or tailored, collared shirt or polo shirt.
Please note: bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.

Grand Deluxe Resort View Rooms have one king–size or two small double beds‚ air conditioning‚ smart television‚ MP3 docking station‚ minibar restocked daily‚ drinks cabinet‚ coffee maker‚ Wi–Fi‚ safe‚ iron‚ ironing board‚ hairdryer‚ hair straighteners‚ whirlpool bath‚ shower room and balcony or terrace.

 

Other room types:

• Grand Deluxe Garden View Rooms.
• Grand Swim-up Suites.
• Grand Deluxe Family Rooms.

Grand Deluxe Resort View Room
Grand Deluxe Resort View Room

Enjoy the ultimate luxury and over-the-top inclusions such as world-class spirits and a daily refreshed mini bar. For in-room entertainment, enjoy Smart TV with YouTube, 24-hr room service and many other complimentary treats, including your very own aromatherapy and pillow menu and a lush whirlpool tub.

Occupancy: 4 guests, including children aged 4-17. A maximum of 1 infant (aged 0-3) may stay in the same room with 4 guests.

 

Amenities:

  • 1 King bed or 2 double beds
  • Private bath with shower
  • Balcony with chaise lounge, table & chairs
  • Seating area
  • Liquor dispenser with top-shelf brands
  • Mini Bar contains sodas, bottled water, juices & imported beers
  • Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon
  • In-room snacks include chips & crackers
  • CHI Bath Amenities
  • Coffee maker
  • Bathrobes & slippers
  • Iron & ironing board
  • Non-smoking room
  • Digital safe (laptop size)
  • Direct Dial telephone
  • Alarm Clock/Radio/IPOD Dock
  • Pillow menu
  • Aromatherapy menu
  • Double sink counter
  • Exclusive Beach Bag (one per room/per stay)

Grand Deluxe Garden View Room
Grand Deluxe Garden View Room

Kick back with a green view and over-the-top amenities. Ease into a plush bed and soak in style in a relaxing whirlpool tub as you sip on your bevvy of choice from a daily-refreshed mini bar and top–shelf brand liquor dispenser. Complement your view with a variety of aromatherapy options and unwind with your favourite pillow, selected from an exclusive menu.

 

Amenities:

  • 1 King bed or 2 double beds
  • Private bath with shower
  • Mini Bar contains sodas, bottled water & beer
  • Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon
  • In-room snacks include chips & crackers
  • Balcony with chaise lounge, table & chairs
  • Liquor dispenser with top-shelf brands
  • Coffee maker
  • CHI-branded hairdryer and straighteners
  • Iron & ironing board
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Direct Dial telephone
  • Alarm Clock/Radio/IPOD Dock
  • Non-smoking room
  • Pillow menu
  • Aromatherapy menu
  • Double sink counter
  • Exclusive Beach Bag (one per room/per stay)
  • Smart TV with YouTube

Grand Swim Up Suite
Grand Swim Up Suite

This is your personal paradise and here you can bask in rich décor and innovations in comfort and technology. Guests of the Swim-Up Suite will also soak up posh amenities including Smart TV with YouTube; world-class spirits, daily refreshed mini bar, 24-hour room service, and aromatherapy, along with many other complimentary luxuries. We think you and this gorgeous oasis will get along swimmingly. Max occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

 

Amenities:

  • 1 King bed or 2 double beds
  • Private bath w/shower
  • Balcony with chaise lounge, chairs & table
  • Seating area
  • Liquor dispenser with top-shelf brands
  • Mini Bar contains sodas, bottled water, juices & imported beers
  • Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon 
  • In-room snacks include chips & crackers
  • Coffee maker
  • CHI-branded hairdryer and straighteners
  • Bathrobes & Slippers
  • Iron & ironing board
  • Direct Dial telephone
  • Alarm Clock/Radio/IPOD Dock
  • Non-smoking room
  • Pillow menu
  • Aromatherapy menu
  • Double sink counter
  • Exclusive Beach Bag (one per room/per stay)
  • Smart TV with YouTube

Grand Deluxe Family Room
Grand Deluxe Family Room

This homely headquarters has treats for everyone. Adults, we have your dream room covered. Take in the balmy beach breeze from your private balcony as you sip world-class spirits from your liquor dispenser, then sleep like a log in your plush king-size bed.

Kids, rejoice! Your daily refreshed mini “bar” offers chocolate milkshake, juice, soda and snacks and your bathrobes and slippers are kid-sized. All this, plus an Xbox and L’Oreal Kids bath amenities. Chill out altogether and get some breathing space too!

Occupancy: 6 guests. A maximum of 1 infant (aged 0-3) is allowed to stay in the same suite with 6 guests.

 

Amenities:

  • One room with a king bed and connecting room with 2 double beds
  • Private bath with shower
  • Balcony with seating area and table
  • Liquor dispenser with top-shelf brands
  • Daily refreshed Mini Bar contains sodas, bottled water, juices, & imported beers
  • Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon (adult’s room only)
  • In-room snacks include chips & crackers
  • Coffee maker
  • CHI Bath Amenities
  • L’Oreal Kids bath amenities
  • Professional hairdryer and straighteners
  • Iron & ironing board
  • Digital safe (laptop size)
  • Direct Dial telephone
  • Alarm Clock/Radio/IPOD Dock.
  • Non-smoking room
  • Welcome amenities for families
  • Xbox 
  • Selection of Xbox Games upon request
  • Fun in the Sun Bucket Kit
  • Mini-bar in the kids’ room offers chocolate milkshakes, juice, soda, water & chocolates
  • Kid-sized slippers and robes
  • Exclusive Beach Bag (one per room/per stay)

Grand Presidential Suite
Grand  Presidential  Suite

Welcome to your lavish quarters with 2 adjoining rooms, each with its own private bathroom and -one offering a relaxing whirlpool tub. Enjoy 24-hour room service and upgraded brands of liquor in a stylish dining area, or kick back in your spacious living room area, or head outside and admire the perfect sunset from the comfort of your very own terrace.

 

Amenities:

  • 1 Bedroom with king size bed
  • 1 Bedroom with 2 double beds
  • Lavish double whirlpool tub
  • Terrace furnished with chaise lounge, chairs and table
  • Living room area
  • Dining and bar area
  • Liquor dispenser stocked with premium upgraded brands
  • Mini bar stocked with bottled water, juices and imported beers
  • Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon
  • Smart TV with YouTube
  • CHI-branded hair tools and bath amenities
  • Comfort menu featuring turndown service, aromatherapy menu, and pillow menu
  • Espresso/American Coffee Maker
  • Wireless Internet
  • 24-Hour room service with select menu from restaurants to create a “special menu”
  • Non-smoking room

DOUBLE TWO DOUBLE BEDS

TWO DOUBLE BEDS

DOUBLE TWO BEDROOMS

TWO BEDROOMS

DOUBLE DELUXE

DELUXE

DOUBLE DELUXE

DELUXE

DOUBLE GRAND DELUXE

GRAND DELUXE

DOUBLE DELUXE GARDEN VIEW
DOUBLE DELUXE GARDEN VIEW

DELUXE GARDEN VIEW

DOUBLE GRAND

GRAND

DOUBLE GARDEN VIEW

GARDEN VIEW

DOUBLE GARDEN VIEW KING BED

GARDEN VIEW KING BED

DOUBLE LUXURY

LUXURY

DOUBLE STANDARD

STANDARD

DOUBLE SUPERIOR POOL VIEW
DOUBLE SUPERIOR POOL VIEW

SUPERIOR POOL VIEW

DOUBLE POOL VIEW

POOL VIEW

DOUBLE GARDEN VIEW

GARDEN VIEW

DOUBLE RESORT VIEW

RESORT VIEW

Double or Twin GRAND DELUXE

GRAND DELUXE

Double or Twin SUPERIOR

SUPERIOR

Double or Twin SUPERIOR POOL VIEW

SUPERIOR POOL VIEW

FAMILY ROOM TWO BEDROOMS

TWO BEDROOMS

FAMILY ROOM KING BED TWO BEDROOMS

KING BED TWO BEDROOMS

FAMILY ROOM DELUXE
FAMILY ROOM DELUXE

DELUXE

FAMILY ROOM DELUXE

DELUXE

FAMILY ROOM GRAND DELUXE

GRAND DELUXE

FAMILY ROOM GRAND

GRAND

FAMILY ROOM LUXURY

LUXURY

FAMILY ROOM STANDARD

STANDARD

FAMILY ROOM GARDEN VIEW

GARDEN VIEW

Room Presidential

Presidential

Room DELUXE

DELUXE

Room GRAND DELUXE

GRAND DELUXE

Room DELUXE GARDEN VIEW

DELUXE GARDEN VIEW

Room DELUXE WITH PRIVATE POOL

DELUXE WITH PRIVATE POOL

Room DELUXE POOL VIEW

DELUXE POOL VIEW

Room GRAND

GRAND

Room SUPERIOR GARDEN VIEW

SUPERIOR GARDEN VIEW

Room HONEYMOON

HONEYMOON

Room LUXURY

LUXURY

Room WITH PRIVATE POOL

WITH PRIVATE POOL

Room RUN OF HOUSE

RUN OF HOUSE

Room STANDARD

STANDARD

Room SUPERIOR SEA VIEW

SUPERIOR SEA VIEW

Room SUPERIOR POOL VIEW

SUPERIOR POOL VIEW

Room POOL VIEW

POOL VIEW

Room GARDEN VIEW

GARDEN VIEW

SUITE Presidential

Presidential

SUITE Presidential
SUITE Presidential

Presidential

SUITE Presidential
SUITE Presidential

Presidential

SUITE Presidential

Presidential

SUITE GARDEN VIEW ONE BEDROOM
SUITE GARDEN VIEW ONE BEDROOM

GARDEN VIEW ONE BEDROOM

SUITE CAPACITY 6

CAPACITY 6

SUITE DELUXE

DELUXE

SUITE GRAND DELUXE

GRAND DELUXE

SUITE DELUXE GARDEN VIEW

DELUXE GARDEN VIEW

SUITE GRAND

GRAND

SUITE GRAND

GRAND

SUITE GRAND

GRAND

SUITE GRAND

GRAND

SUITE GRAND

GRAND

SUITE GRAND

GRAND

SUITE GARDEN VIEW

GARDEN VIEW

SUITE HONEYMOON
SUITE HONEYMOON

HONEYMOON

SUITE HONEYMOON

HONEYMOON

SUITE HONEYMOON

HONEYMOON

SUITE KING SIZE BED

KING SIZE BED

SUITE LUXURY

LUXURY

SUITE STANDARD

STANDARD

SUITE STANDARD

STANDARD

SUITE STANDARD

STANDARD

SUITE STANDARD

STANDARD

SUITE STANDARD

STANDARD

SUITE POOL VIEW

POOL VIEW

SUITE GARDEN VIEW

GARDEN VIEW

SUITE PREMIUM
SUITE PREMIUM

PREMIUM

SUITE WITH VIEWS

WITH VIEWS

5
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Average ratings

Location

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Rooms

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237jasminer

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One stop shop. 10/10

No place surpasses moon place in food, entertainment and especially service. We had outstanding service especially by the wait staff. Raul and Nilza from Caribeno. Manuel and Jesus from Rivera Maya...

Family
ebish81

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Sadly some changes not for the better

Been to this resort many times over the last 20 years after honeymooning at Sunrise. Our last visit was October 2021 and we stayed at Nizuc This visit in August 2024 we stayed 13 nights with our 17...


Kian D

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Kathenne was the best, making memory

It was a great experience having time with Kathenne and the team. She is fantastic and lovely, treating my kids like hers. I can't more appropriate than writing this, as she is the best. I wish I...

In a secluded setting on the beach next to Moon Palace Cancún. 22km from Cancún.

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Viber